Longer Than Normal Processing Times

As many of you would agree, 2020 has been anything but easy. Described as a once in a lifetime pandemic, Covid-19 has affected virtually every imaginable part of our lives. One of our proudest achievements through it all is being able to meet your medical needs when it matters the most. We are acutely aware of how many business establishments have simply ceased to exist under the weight of Covid-19. It is due to the collective strength and commitment of our staff which have allowed us to uphold our core mission of customer satisfaction.

Like many other businesses, however, our staff faces the same tribulations during these times. Our employees have had to juggle between work and caring for loved ones affected by Covid-19. Fathers and mothers have had to choose between being at work or overseeing children who are attending virtual school learning and are still too young to be left alone. In addition, McGuff Family of Companies has had to enforce personnel screening of all employees for Covid-19 symptoms and, as needed, have required some employees to stay at home for an appropriate period of time. In short, 2020 has been a year in which we and many other companies have not had full staffing on any given day, and where many hours of overtime were authorized in an effort to maintain the level of quality service we expect for our customers.

Currently, we are experiencing an even greater than usual staffing shortage due to forces and events beyond our control. As we have done all year long, we are committed to overcoming the present challenges and return to providing you with quality service. During this period, please expect a longer than normal processing time with your orders. We greatly appreciate your patience and understanding!