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More Info We Are Experiencing Longer Than Normal Processing Times

Longer Than Normal Processing Times

As many of you would agree, 2020 has been anything but easy. Described as a once in a lifetime pandemic, Covid-19 has affected virtually every imaginable part of our lives. One of our proudest achievements through it all is being able to meet your medical needs when it matters the most. We are acutely aware of how many business establishments have simply ceased to exist under the weight of Covid-19. It is due to the collective strength and commitment of our staff which have allowed us to uphold our core mission of customer satisfaction.

Like many other businesses, however, our staff faces the same tribulations during these times. Our employees have had to juggle between work and caring for loved ones affected by Covid-19. Fathers and mothers have had to choose between being at work or overseeing children who are attending virtual school learning and are still too young to be left alone. In addition, McGuff Family of Companies has had to enforce personnel screening of all employees for Covid-19 symptoms and, as needed, have required some employees to stay at home for an appropriate period of time. In short, 2020 has been a year in which we and many other companies have not had full staffing on any given day, and where many hours of overtime were authorized in an effort to maintain the level of quality service we expect for our customers.

Currently, we are experiencing an even greater than usual staffing shortage due to forces and events beyond our control. As we have done all year long, we are committed to overcoming the present challenges and return to providing you with quality service. During this period, please expect a longer than normal processing time with your orders. We greatly appreciate your patience and understanding!
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    The information, opinions, data and statements contained herein are not necessarily those of the McGuff Company or any of it's affiliates and should not be interpreted, acted on or represented as such. The McGuff Company and it's affiliates and their employees and contractors do not make any warranty, express or implied, including the warranties of merchantability and fitness for a particular purpose with respect to documents and products available from this server. In addition, the McGuff Company and it's affiliates and their employees and contractors assume no legal liability for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed herein and do not represent that use of such information, apparatus, product, or process would not infringe on privately owned rights. Reference herein to any specific commercial product, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation, or favoring by the McGuff Company and it's affiliates and their employees and contractors. Documents on this server are sponsored by the McGuff Company along with private companies and other organizations. Accordingly, other parties may retain all rights to publish or reproduce these documents or to allow others to do so. Documents available from this server may be protected under the U.S. and foreign copyright laws. Permission to reproduce them may be required.

    Please Consult a Licensed healthcare Provider:

    The McGuff Company and it's affiliates cautions users not to seek the therapies described on these pages without the consultation of a licensed healthcare provider. Inclusion of a treatment or resource on the McGuff Company Web site does not imply endorsement by the McGuff Company and it's affiliates.

    Links to Other Internet Sites:

    The links to outside Internet sites provided on the McGuff Company World Wide Web pages are provided as a service to our users and do not imply endorsement by the McGuff Company. The McGuff Company is not responsible for the availability or content of these individual organizations' home pages.

    Medical Information and Advice:

    McGuff Customer Service Specialists are trained to assist callers, and provide other sources of information. However, because Customer Service Specialists are not healthcare professionals, the information they provide cannot substitute for the medical expertise and advice that resides with your primary healthcare provider. Customer Service Specialists do not provide medical advice to patients, nor provide referrals to alternative healthcare practitioners. The McGuff Company encourages all patients to consult their primary healthcare provider to discuss both the advantages and risks of complementary and alternative medical treatments.

    Product Recalls:

    McGuff Company, Inc. will maintain the necessary sales documentation to insure that if for any reason it is found by the manufacturer that any of their products have a recallable defect, we will notify the buyer of this occurrence and administrate any refunds due the buyer from the manufacturer. Any and all other remedies sought by the buyer and or any other parties to the sale of any product to the end user will be a relationship between those parties and the manufacturer exclusive of and not involving McGuff Company, Inc.

    Coronavirus (COVID-19)

    Due to the Coronavirus (COVID-19) outbreak worldwide, the global demand for some Personal Protective Equipment (PPE) is exceeding current supply availability.

    In addition, the manufacturing of the PPE and many other wound care/infection prevention products have been impacted by the global response to the Coronavirus. While you may see product availability reduction in the near-term, please be assured that we at McGuff Medical are continuing to work diligently to ensure an uninterrupted supply of products and alternative products to you.

    Additionally, in order to ensure healthcare providers have access to the PPEs they need, the McGuff Company is temporarily limiting PPEs to healthcare providers.

    As always, please feel free to reach out to our McGuff Customer Service team with any questions that you may have.

    Click here for updates regarding Coronavirus Pandemic and Your Supplies and a message from our President