At McGuff we answer our telephone with live customer service representatives who are empowered to handle your needs and are truly interested in helping. Our philosophy is that your time is more important than ours, so we wish to provide you with prompt, friendly and knowledgeable customer service representatives as soon as the call is picked up on our end.
We are available to you by email, web forms, telephone, fax and mail. We look forward to hearing from you!
Hours: 7:00 AM to 5:30 PM Pacific
We take complaints very seriously and maintain data matrices of all service and product complaints. By paying close attention to your input we evolve and change our service and product offerings. We do this to improve your experience with us. Product complaints are handled in compliance with Federal and State Regulations.
You can use our contact form or call our Customer Support Line at 1-800-854-7220 to voice your complaint.
McGuff Company, Inc.
3524 West Lake Center Drive
Santa Ana, California 92704-6987
|President's Day||Monday, February 15th|
|Memorial Day||Monday, May 31st|
|Independence Day (Observed)||Monday, July 5th|
|Labor Day||Monday, September 6th|
|Thank a Veteran Day||Thursday, November 11th|
|Thanksgiving Day||Thursday, November 25th|
|Thanksgiving Holiday||Friday, November 26th|
|Christmas Eve||Friday, December 24th|
|New Year's Eve||Friday, December 31st|
Due to the Coronavirus (COVID-19) outbreak worldwide, the global demand for some Personal Protective Equipment (PPE) is exceeding current supply availability.
In addition, the manufacturing of the PPE and many other wound care/infection prevention products have been impacted by the global response to the Coronavirus. While you may see product availability reduction in the near-term, please be assured that we at McGuff Medical are continuing to work diligently to ensure an uninterrupted supply of products and alternative products to you.
Additionally, in order to ensure healthcare providers have access to the PPEs they need, the McGuff Company is temporarily limiting PPEs to healthcare providers.
As always, please feel free to reach out to our McGuff Customer Service team with any questions that you may have.