Contact Us

At McGuff we answer our telephone with live customer service representatives who are empowered to handle your needs and are truly interested in helping. Our philosophy is that your time is more important than ours, so we wish to provide you with prompt, friendly and knowledgeable customer service representatives as soon as the call is picked up on our end.

We are available to you by email, web forms, telephone, fax and mail. We look forward to hearing from you!

Customer Service Department

Toll-Free: 800-854-7220

Hours: 7:00 AM to 5:30 PM Pacific

Fax: 714-540-5614

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What is your issue?

Ready to join the McGuff Family? All you need to do is Register for an account and place your first order! Click the “Register” button below, provide an email and password, and you are ready to get started!

Registering for an account has never been easier! After registering you are ready to place your first order. At checkout you will be asked a few simple questions and you are done! We will take care of all the rest and get your order shipped out right away! No need to wait for account verification before placing orders like other companies!

If you prefer to do it over the phone, you can always call us at 1-800-854-7220 as we are always happy to help!

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Have a Complaint?

We take complaints very seriously and maintain data matrices of all service and product complaints. By paying close attention to your input we evolve and change our service and product offerings. We do this to improve your experience with us. Product complaints are handled in compliance with Federal and State Regulations.

You can use our contact form or call our Customer Support Line at 1-800-854-7220 to voice your complaint.

Our Location

McGuff Company, Inc.
3524 West Lake Center Drive
Santa Ana, California 92704-6987

McGuff Medical is closed on weekends and on the following holidays:

Holiday	Date
President's Day	Monday, February 21st
Memorial Day	Monday, May 30th
Independence Day	Monday, July 4th
Labor Day	Monday, September 5th
Thank a Veteran Day	Friday, November 11th
Thanksgiving Day	Thursday, November 24th
Thanksgiving Holiday	Friday, November 25th
Christmas Holiday	Monday, December 26th
New Year's Holiday	Monday, January 2nd 2023

Coronavirus (COVID-19)

Due to the Coronavirus (COVID-19) outbreak worldwide, the global demand for some Personal Protective Equipment (PPE) is exceeding current supply availability.

In addition, the manufacturing of the PPE and many other wound care/infection prevention products have been impacted by the global response to the Coronavirus. While you may see product availability reduction in the near-term, please be assured that we at McGuff Medical are continuing to work diligently to ensure an uninterrupted supply of products and alternative products to you.

Additionally, in order to ensure healthcare providers have access to the PPEs they need, the McGuff Company is temporarily limiting PPEs to healthcare providers.

As always, please feel free to reach out to our McGuff Customer Service team with any questions that you may have.