At McGuff we answer our telephone with live customer service representatives who are empowered to handle your needs and are truly interested in helping. Our philosophy is that your time is more important than ours, so we wish to provide you with prompt, friendly and knowledgeable customer service representatives as soon as the call is picked up on our end.
We are available to you by email, web forms, telephone, fax and mail. We look forward to hearing from you!
Hours: 7:00 AM to 5:30 PM Pacific
If you would like to send us Feedback about the products we sell, the services we offer or our website, you may contact us using our convenient Feedback Form. You can also e-mail us or request a Customer Service Callback using this form.
We take complaints very seriously and maintain data matrices of all service and product complaints. By paying close attention to your input we evolve and change our service and product offerings. We do this to improve your experience with us. Product complaints are handled in compliance with Federal and State regulations.
You can use our Feedback Form or call our Customer Support Line at 1-800-854-7220 to voice your complaint.
McGuff Company, Inc.
3524 West Lake Center Drive
Santa Ana, California 92704-6987
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